Reference

Legal Rules Before You Join

Aviator, Andar Bahar, Mines, and Royal Fishing sit behind account terms that explain who may access the lobby, how your records are handled, and how payment data is…

Eligibility by local lawAccount record rulesDANA and QRIS contextSupport path included
138vegas Legal Rules Before You Join
LEGAL CONTACTS

Three Ways To Ask Us

Fast legal contact matters when your account access, payment record, or personal data needs checking. We keep support paths separate so your legal request does not get buried inside general lobby chat. Use the channel that matches the issue, include your registered phone number, and avoid sending full wallet screenshots unless our team asks for a specific masked record.

Team online

Live Chat

Open live chat from the account menu between 09:00 and 23:00 WIB for legal routing on access, cookies, or wallet record questions. We may ask you to confirm your registered phone before discussing account details.

WhatsApp Support

Message our WhatsApp support during the same 09:00 to 23:00 WIB window when you need a dated record of a legal request. Send your account ID, issue type, and the payment rail involved.

Email Legal Desk

Use [email protected] for data access, correction, or account closure requests that need written handling. We reply with the next account step and may verify you through Account > Security first.

ACCOUNT SAFETY

Six Checks Behind Legal Handling

Legal handling is not only a document; it is how we treat your account records day to day.

Data We Collect

We collect account details you submit, device signals needed for login security, and wallet references tied to DANA, OVO, GoPay…

Cookie Use

Cookies keep your session active, remember basic language choices, and help detect unusual login patterns.

Security Steps

Your password, phone verification, and Account > Security page are the first places we check when access is disputed.

Record Retention

We keep account and payment records only as long as needed for legal, security, and dispute handling.

Correction Requests

If your name, phone number, or wallet reference is wrong, contact us before opening new account activity.

Closure Handling

You can ask us to close your account through live chat, WhatsApp, or email.

Legal Answers Before Account Access

These answers cover the legal questions we receive most often before you open an account or ask us to change account records. They focus on eligibility, data rights, payment traces, cookies, and contact steps. If your issue involves a specific transaction, include the payment rail and date when you contact us.

Access depends on local law and is available only where local law permits. Before you open an account, you should check the rules that apply to your location and stop using the site if access is not allowed.

The account terms apply when you submit your phone number, set login details, and enter the lobby. They cover eligibility, account accuracy, security duties, data handling, cookies, and how disputes are sent to support.

We keep wallet and QRIS traces to match account activity, investigate payment questions, and meet legal record needs. These records are handled separately from game activity and are checked only by staff assigned to the request.

Email [email protected] or contact support through live chat between 09:00 and 23:00 WIB. Include your registered phone number, account ID if available, and the type of data you want checked.

Yes, ask support before using the new detail for account activity. We may verify you through Account > Security and request masked proof showing the correct DANA, OVO, GoPay, or QRIS reference.

We may ask for extra verification before allowing sensitive account changes. This can happen after a new device, repeated failed login attempts, or a mismatch between your account record and recent access pattern.

Send a closure request through live chat, WhatsApp, or [email protected]. We check unresolved support cases and payment traces first, then confirm the next step through your registered contact path.